Here at Old Barn Star, we specialize in creating one-of-a-kind Amish-made reclaimed barnwood furniture including tables, chairs, benches, desks, buffets, hutches, islands and more! We truly love what we do and the best part of our job is working with all of our amazing customers.

We wanted to answer some of our customers’ frequently asked questions about ordering custom furniture and how to take care of it once you make it a part of your home. Here are some of our most asked questions:

How do I place a reclaimed wood furniture order?

Since we may be in the shop, delivering a final barnwood piece to a customer, email is really the best way to contact us. You can reach out to us at info@oldbarnstar.com.

Once we work with you on what you’re looking for, we’ll offer a breakdown of options along with pricing.

What is the turnaround time when I place an order?

Turnaround time can vary from item to item because some reclaimed barnwood pieces are made more frequently than others, but generally our turnaround will range from 2-10 weeks. We do build all of our barnwood pieces by hand so we’ll let you know if your order needs any extra time.

Do you require a deposit and what payments do you accept?

We may require a 25% non-refundable deposit at the time of order, at our discretion, in the form of Cash or Check. All items must be paid in full before they will be released to the customer. If you are using a shipper, furniture pieces must be paid in full to Old Barn Star before we will release them to the shipping company. The reclaimed furniture is precious and time-consuming; we just want to make sure it finds the right home safely!

Is my order a final sale?

Since all of our items are custom and hand-built, all orders are final sale. We will work with you if you’re having an issue, but your order is made just for you and to your specifications. If you need to make changes to your order, please contact us immediately.

How do I care for my new furniture?

Barnwood furniture care is very simple. Most of the furniture is sealed with a water-resistant topcoat. For tabletops, please use a damp cloth to clean, not a heavy saturated cloth as it could leave water on the table and cause issues. Silicone-based products and any cleaning product with an ammonia base are not recommended. You want to avoid direct sunlight and high heat areas of the home; these conditions can cause issues with warping and cracking in your furniture.

Does Old Barn Star ship the furniture?

We do offer a delivery service for a fee, normally within 75 miles of our shop in Peach Bottom, Pennsylvania. If you live a distance outside that radius, we happily work with a few different shippers and can offer you a quote for your zip code area. We offer curbside delivery, which means the items will be delivered to your location but you will need assistance to bring them in to the home. This way you are protected from any damage that may occur when furniture is being brought into your home. Any damage that occurs during shipping should be handled with the shipper directly.

If you have a question for our Old Barn Star team, don’t hesitate to contact us!